Additional Services
Revolutionize Your Customer Experience with Callscape's Digital Services
Revolutionize Your Customer Experience with Callscape's Digital Services
Our team of skilled contact center professionals are proficient in various industries, languages and are equipped to support any sales needs. We collaborate with our clients to create an online presence, establish a corporate identity, design custom software, provide recruitment and temporary staffing services. These services can also be offered individually.
Branding & Marketing
Callscape’s team of developers can assist you in creating a comprehensive online presence for your business. We specialize in website development, online store creation, microsites for sales campaigns, chatbots, and IVR systems. Our team can also handle the development of a complete corporate identity, including design, implementation, copywriting, graphic design, newsletter creation, and social media advertising. We plan all campaigns and interfaces with precision, providing forecasts, reports, and new ideas for continued growth. Our goal is to ensure that your customers have a seamless and cutting-edge experience when they visit your online platforms, even after their phone call.
Software Development
Our in-house designed chatbots offer our clients a unique and practical solution for customer experience and user freedom. Our solutions can be integrated on multiple social platforms and can be customized to align with our partner’s branding. With chatbot technology, we can support various business solutions and processes without the need for operator intervention, including customer service, sales, HR, and back-office processes.
In addition to customer service software, we specialize in developing RPA products for everyday HR and workplace applications, which can be tailored to support any business process. These products are designed for high volume, simple tasks and provide automated execution for improved efficiency. By automating your processes with our RPA products, you can save hundreds of man-hours per month.
Staffing, Recuritment & RPO
We handle HR tasks for our clients, including recruitment, payroll, social security, check-in, and check-out. We have the necessary skills and technology to complete these tasks and relieve our clients from these responsibilities. By utilizing automation tools, we increase efficiency and save our clients hundreds of man-hours.
With decades of experience in temporary staffing, we are able to support contact centers of various sizes, managing all aspects of human resources, allowing our clients to focus on their core activities.
Translation Services
We provide our clients with automated and multilingual customer support solutions. With our technology integration capabilities, we are able to automatically translate documents while providing a high level of customer experience as if customers are receiving assistance from native-speaking experts. This service is particularly useful for clients who wish to serve multiple language areas with low call volume while preserving exceptional customer experience.
Services
- UI/UX Design
- Graphic Design Services
- Digital Marketing & Social Media Management
- Tailor Made Software for Our Clients
- Recruitment & Staffing
- RPO – Recruitment Process Outsourcing
- Automated Translation Services
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Our Offices
UK Office: Cedar House, Hazell Drive, Newport, Wales, NP10 8FY
India Office: 3rd Floor, No 4, 2nd cross, Anadagiri Extension, Hebbal, Bengaluru – 560024
Egypt : 34 makram Ebeid , nasr city , cairo Egypt